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QUESTIONS

ANSWERS

1. How do I make sure that my poster will print properly and that nothing will shift or not print?

When you place your order online, we recommend that your select the “proof” option. As soon as we receive your poster document we will email you back a JPEG image of what we see on our screen. You will have the chance to review your poster and make sure everything looks as it should prior to printing. Once you call us with your approval we will proceed with printing your order.

2. What is your turnaround schedule?

We print and ship all orders the same day they come in without rush charges. Orders that are due the next day take priority. If we cannot meet your deadline we will not accept your order.
FedEx also has a guarantee and that’s why we use them. If they fail to deliver due to their error, they refund all shipping charges.

If the longest dimension of your document does not exceed 56 inches, make your document 100% its final printed size. For example if you want to 56x36 inch poster, send us a document that is set at 56x36 inches.
If the longest dimension of your document exceeds 56 inches, you would need to work at half size and we will double it at printing time. For example, if you want 96x48 poster, send us a document that is set to 48x24 inches.

See our template page for more info.

5. I have a presentation with multiple slides. If I send it to you can you make me a poster?

Yes, you can. Send us the presentation and we will put the poster together for you. Design time charges will apply in addition to printing charges. The turn around time will also extend in order to accommodate design and revisions.
Call us for an estimate.

6. Do you support PowerPoint for the MAC?

If you are working with a MAC version of PowerPoint, you would need to do two things before you send in your poster. First, zoom out so you can see your whole poster and draw a black line around the perimeter of the poster which will show us how to trim it. Finally, save your poster as a PDF file and send it to us.

7. How do I pay for my order?

You can pay for your order in two ways:
1. Once you call us with approval of your emailed proof, you will be asked for payment information. Your paid receipt will be included with your poster.

or

2. When you place your order online, you can provide us with a purchase order number issued by your accounts payable department.
We will send and invoice with your poster.