Virtual Reality & Technical Writing

Hannah Mei Smith (Professional Writing & Rhetoric - English Department)

Baylor University-English Department & Interactive Learning Media

 
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Hannah Mei Smith (Professional Writing & Rhetoric - English Department). Virtual Reality & Technical Writing. Uploaded to https://www.posterpresentations.com/research/groups/BAYLOR/BAYLOR-1/. Submitted on March 29, 2024.
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Poster - #BAYLOR-1 - Keywords: VR virtual reality technical writing bad news adjustment letter

Virtual Reality & Technical Writing

Hannah Mei Smith (Professional Writing & Rhetoric - English Department)
Baylor University-English Department & Interactive Learning Media

ABSTRACT:
Using virtual reality (VR), students were placed in a setting with a difficult customer. Their responses affected the situation and customer’s temperament. Afterwards, students wrote a bad news adjustment letter to the unsatisfied customer.

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