Poster - #LOEX18 - Strategies and principles for empathy driven online learning

Empathy-driven Online Learning during a Pandemic, Black Lives Matter Uprising, 2020 Presidential Election, and, and, and…

Criss Guy, M.S.I.S
University of North Carolina at Chapel Hill

ABSTRACT
This poster outlines how the presenter centered empathy in the instructional design and delivery of online information literacy lessons for first-year undergraduate learners during the intersecting crises that defined the year 2020. The presenter applied theory that could make synchronous and asynchronous online library instruction sessions less daunting. Through a synthesis of pedagogical literature, the presenter developed techniques that 1) acknowledge the difficulties of teaching and learning online during a pandemic, 2) increase motivation to learn by supporting the development of authentic research interests, 3) give students choices for how to engage with relevant yet potentially triggering online learning content.