Customer Reviews

 Frequently asked questions about our services

Top most frequently asked questions

What is your turnaround schedule? is a SAME-DAY poster printing service. If your order is ready to print by noon (Pacific, Mon-Fri), it will be scheduled to be printed and shipped out that same business day.

Are you running late? No worries. Call us, and if we can add your order to the queue, we will be happy to do so. Remember, unlike other online printers, we don’t charge rush fees!

How do I order my poster?
To order your poster go to the Price Guide page and click on the product you wish to order. Once you are at the product page, fill in the required information, upload your file, and pay for your order. If your order is placed and approved for printing before noon (Pacific), it will ship out the same business day.

How much does it cost to print a poster?
Go to the "Price Guide" page to see our pricing for all the standard poster sizes and product types we offer. If the poster size you are looking for is not listed, use the closest size for pricing. For example, if your poster is 34x42 inches, it will be priced at 36x48, but it will be printed at 34x42.

How do I get a student discount?
You can get a discount coupon from our Facebook page at:

Do you offer discounts for group/bulk orders?
If you are organizing a professional conference and are interested in providing your attendees with a complete set of printing services ad discounts, visit this page and fill in the online form for more details about the customized services we can offer you.

If you are part of a small student group that needs more than five posters printed, You can get a discount by ordering your posters here:

Can you ship to any location?
We ship to every place in the world where FedEx can deliver. We can ship to your home, business, hotel, or conference. You can see our rates on this page:

How do I order multiple posters?
Our ordering system allows you to upload as many files as needed. Just make sure you adjust the quantity to match the number of uploaded posters. For example, if you upload three different posters and want one copy each, change the quantity to three. Also, if you upload one poster and want five copies of the same poster, change the quantity to five as well. We will confirm your order before we print it.

Can you print custom sizes not listed on the website?
Yes, we can print any size poster up to 48" by 96" inches (122x244cm). If you need a custom-size poster, you will have to pay for a listed size closest to your poster's size. We will print your poster at the size you requested.

Can I pick up my order from your Berkeley office? When will it be ready?
You can pick up your order from our Berkeley office location. Orders placed in the morning can be picked up by 4:30 pm Monday through Friday. Please call us if you need your order sooner, and we will happily accommodate you as quickly as possible.

Is my Business / School / University / Organization tax exempt in California?
Generally, any order that is delivered or picked up within the State of California is taxable even if your organization is tax-exempt in your state. However, there are a few exemptions. For example, the Federal Government is tax-exempt but under stringent rules. Your organization may also be tax-exempt in California if it has applied and been approved for a tax exemption. You need to provide documentation issued by the State of California indicating that you are tax-exempt. 
Detailed information about tax exemptions can be found here:


Prices and ways to pay for your order

How do your prices compare to other online services?

Our "out-the-door" prices are better or comparable to other online printing services. We strive for quality and service without sacrificing reasonable prices, and we never charge rush fees. You'll pay for your poster at the listed price and for your shipping if you don't have time to take advantage of the free shipping.

What other fees will be added to my total order?

There are no additional fees. You pay for your poster at the listed price and your shipping if you don't have time to take advantage of the free shipping. If you are in California, expect to pay sales tax.

Do I have to pay for my carrying tube? 

We include all necessary packaging in the price. Our posters ship in heavy duty cardboard shipping tubes inside protective boxes at no additional charge. Fabric posters ship in special zip-lock bags you can pack in your suitcase. Trifolds ship folded inside 26x38x1 reusable mailers.

What types of payment methods do you accept?

Visa, Mastercard, Discover, American Express, Paypal, purchase orders and corporate checks.

How can I use a P.O. to pay for my order?
You need to go to our Purchase Order page and fill in the provided form.

I don't see my poster size listed in the Price Guide. Can you print a size that is not listed and how much will it cost?
We can print any size poster up to 48x96 inches. If you don't see your size in the price guide, expect to pay the price of the size that your poster fits the best. For example, if your poster needs to be 40x56 inches, you will be charged the price of a 42x60 poster.

If I order today, when can I have my poster? is a "Same-Day" printing service. If your order is placed, approved, and paid for by noon Pacific time (3 pm Eastern), it will be printed and shipped out the same business day (Mon-Fri). If your order is placed and ready to print after the cut-off time, it will be processed, printed, and shipped the following business day. It will be up to you to choose how fast you want your poster delivered.
Your options are:
-Next business day by 10:30 am (to most locations)
-Second business day by end of day
-Third business day by end of day
-FREE Ground shipping that, based on your location, takes up to five business days.

You can find the shipping rates here:

Do you ship to Canada and other countries?
Yes, we ship to any location where there is FedEx delivery. That's almost everywhere. Deliveries to Canada are fast. Your options are the Next business day and the Second business day. Delivery schedules to other countries vary depending on local rules and regulations. What's important to remember is to take into account local holidays, possible customs delays, and local ways of doing business. For those reasons, we always recommend that you give yourself a couple of extra days in case there is an unexpected delay.

Can you ship to a hotel?
Yes. If you are going to a conference, we highly recommend that your poster gets shipped to the hotel you are staying. You must ask your hotel whether your package can arrive before you check in and their policy. You should also ask them if they charge for holding your package. Most hotels don't. If you are going to a hotel/resort far from a metro area, it is also essential to ask them if FedEx can deliver overnight packages. Hotels in remote areas may be too far for FedEx, and additional delivery time may be required. Some Hawaiian islands are a good example.

Can I pick up my order from your location?
Yes. If you place your order before noon, you can pick it up around 5 pm. Please let us know if you need it sooner, and we will happily accommodate you as quickly as possible. We are located at 2117 Fourth Street STE C in Berkeley, and our hours are 9:00 am to 5:30 pm (Mon-Fri).

How can I get free shipping?
All our posters come with free Ground shipping. Depending on your location, it will take anywhere from 2 to 5 business days for your order to come to your door. If you only have one poster, you can combine your order with a friend's order and split your shipping costs. The same applies to larger groups as long as we can ship all the posters to one location.

Can we use our own company's FedEx account?
Yes. Unfortunately, at this time, our system will not let you enter your own account number, but there is a way around it.
When you order, choose Ground shipping which is free. Then call us with your FedEx account number and the type of FedEx service you need.

What if I don't receive my poster on time? is a very time-sensitive company. We make every effort to have your order delivered on time so that you can have a professional poster presentation when you need it. Occasionally, especially with overnight deliveries, there is a risk that your order will not reach you on time, even though it was shipped out as promised. It is essential to understand that variables such as weather delays, airport delays, and other issues that FedEx may experience cannot be controlled by us. If that happens with your order, we will make every effort to help you resolve the problem with the courier. The best way to avoid this inconvenience is to allow an additional day for delivery.

Do you offer Saturday delivery?
Yes. FedEx offers Saturday delivery to most locations. Their commitment time is noon. Saturday delivery has to be scheduled as overnight delivery from Friday. It cannot be scheduled from any other day. An additional fee is added to the overnight shipping. To arrange Saturday delivery, please call us at 866.649.3004.


Questions about creating and designing your poster

I have never made a scientific poster before. Where do I start?
We offer free professionally designed PowerPoint research poster templates on our Free Poster Templates page. You must have Microsoft PowerPoint installed on your computer to use the templates. On that page, choose a template and click on it to download it to your computer. Most likely, the template will be saved in your Downloads folder. Move the template out of the Downloads folder and onto your desktop. Double-click on it so it opens in PowerPoint. Go to the File menu and then to Save As. Save the template with a different name, and you are ready to work on your poster presentation.

My PowerPoint skills are limited. Can I still use your templates?
You don't need to be a PowerPoint expert in using the templates, but you need to have reasonable computer skills and a basic understanding of Microsoft Office products.

What size should I make my poster?
Before downloading a particular template size, you must check with the conference or meeting organizers. If you design your poster using the wrong size template, it may not be possible to adjust the size later without too much time and effort. Most national conferences in the USA offer 4x8 foot panels to present your poster. These panels will accommodate all standard poster sizes. Smaller meetings have limited space and provide smaller boards or tables for tabletop presentations.

Do you provide tutorials?
You can find two types of tutorials on this website:
Quick tutorials:
Detailed tutorials:

Do you offer design services?
We provide professional poster layout services on a first-come, first-serve basis. Our service is affordable and fast. Once you submit your documents to us, we will organize your information on one of our poster templates and provide you with a file you can use for your presentation. Printing is not part of the service. You can start the process on this page:


Questions about our printing process

What size posters can you print?
We can print any size research posters up to 48 inches by 96 inches. For billing purposes our Price Guide lists the most common ones. If your poster is not a standard size it will be printed at the right size but will be billed at the closest standard size.

Can your posters be displayed on an easel?
The Professional, the EasyTravel Fabric and the SuperSaver are printed on non rigid materials. If your poster needs to be displayed on an easel there is an easy and less expensive solution. Order the Professional or the SuperSaver and if the meeting organizers are not providing the boards, you can purchase a sheet of FoamCore from a local art or office supply store.

Do your trifolds include mounting?
Yes, our trifold poster boards come ready to use out of the box. They are mounted on trade-show-grade materials that are durable and look professional.

How good is the quality of your fabric posters?
The printing quality of our fabric posters is superb. It will accommodate text as small as 8 points. Good color and very sharp. You can read more about it on our fabric page.

How do I know that my poster will look good when printed?
Once we receive your file, we can tell you if your poster will print correctly. If you are concerned, we suggest you upload your original PowerPoint document instead of a PDF. It will allow us to make adjustments if we find them necessary. You will also be provided with a digital assurance proof before printing.


Quality assurance questions

Can I see a proof before you print my poster?
Yes. If you upload a PowerPoint file, we will send you back a PDF proof of your poster and wait for your approval before we send it to production. We send proofs in the order the submissions come in. If you expect to see a proof, please keep an eye out for it and respond to us as soon as possible so your order will not be delayed. Approvals are final, so please be thorough.

I found an error in my proof. How to I resubmit my new file?
If you find an error in the proof, make the necessary corrections and resubmit your document using the link provided in the proof email. Then, we will send you another proof for your approval. 
 The link is:

If I send a PDF will I see a proof?
No, unless we find an issue with the document you submitted. We will process your order according to the production schedule if all looks good to us. A good PDF sends your order to the front of the line.

Do you check for errors?
Our service includes a courtesy check for serious issues with your document, like wrong page dimensions, misaligned objects, graphics that are very low quality, and text that cannot be read because of insufficient resolution. We will not check for spelling errors, bad layouts, bad color combinations, or incorrect data.

Oops! You discovered an omission or an embarrassing error on a poster that we have already printed and you need to reprint it with a correction. We are happy to help. As long as you let us know within a day or two after your poster has been delivered we can print it at 50% the original price. You will have to pay for the new shipping.